TERMS OF SERVICE

OVERVIEW

This website is operated by BEPA Entspannung und Massagen, a sole proprietorship owned by Patrik Becker. Throughout the site, the terms “we”, “us” and “our” refer to BEPA Entspannung und Massagen.

We offer this website, including all information, tools and services available from this site to you, the user, subject to the applicable terms, conditions, policies and notices stated here.

By visiting our website or purchasing products from us, you agree to these Terms of Service, subject to your statutory rights under applicable law.

Please read these Terms of Service carefully before accessing or using our website. If you have questions about these terms, please contact us using the contact details provided below.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

SECTION 1 – GENERAL CONDITIONS

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service.

We may refuse or cancel an order where there is a legitimate reason to do so, subject to applicable consumer protection laws and statutory rights.

You understand that information you submit through our website may be transmitted through various networks and adapted to technical requirements. Payment information is processed using the security measures provided by the relevant payment service providers.

You may not reproduce, duplicate, copy, sell, resell or exploit any part of our website or services without our prior written permission, except where permitted by applicable law.

The headings used in these terms are included for convenience only and do not affect their interpretation.

SECTION 2 – PRODUCTS, PRICES AND SERVICE CHANGES

We make reasonable efforts to display product descriptions, images and prices accurately. However, images are for illustrative purposes, and minor differences may occur where appropriate.

Product prices may change from time to time. Price changes will not affect orders that have already been accepted, except where otherwise permitted by applicable law.

Any applicable shipping costs and additional charges will be displayed or communicated before the customer completes the purchase.

We may update or discontinue products or services where necessary. Such changes will not affect customers' statutory rights or existing contractual obligations.

Nothing in this section excludes or limits any rights consumers have under applicable German or European Union law.

SECTION 3 – ORDERS AND CUSTOMER INFORMATION

We reserve the right to review orders and to refuse or cancel an order where there is a legitimate reason, such as suspected fraud, a pricing error or a product becoming unavailable.

If we cancel or modify an order after receiving payment, we will inform the customer and arrange any refund required by applicable law.

Customers are responsible for providing accurate and complete billing, shipping and contact information when placing an order.

If we need to contact a customer about an order, we may use the contact details supplied during checkout.

All order cancellations, refunds and other remedies remain subject to applicable consumer protection laws and statutory rights.

SECTION 4 – PERSONAL INFORMATION

The submission of personal information through our store is governed by our Privacy Policy.

Please read our Privacy Policy on the dedicated Privacy Policy page of our website to learn how personal information is collected, used and protected.

SECTION 5 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable legal requirements.

The current version will be made available on this page, together with its applicable effective date where appropriate.

Changes will not retroactively remove statutory rights or alter existing contractual obligations except where permitted by applicable law.

SECTION 6 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

BEPA Entspannung und Massagen

Patrik Becker
Schmalzkamp 2
58239 Schwerte
Germany

Email: bepa1@mein.gmx

Telephone: 017659995416

Please contact us if you have any questions about our products, orders or these Terms of Service.

SECTION 7 – STATUTORY CONSUMER RIGHTS

Nothing in these Terms of Service is intended to exclude or restrict mandatory consumer rights under applicable German or European Union law.

Where consumers have statutory rights relating to withdrawal, refunds, delivery, conformity of goods or other consumer protections, those rights remain unaffected by these Terms of Service.

Information about the statutory right of withdrawal, where applicable, is provided separately in our withdrawal policy.

SECTION 8 – APPLICABLE LAW

These Terms of Service are subject to applicable German law and mandatory consumer protection provisions of European Union law.

Where mandatory consumer protection rules provide additional rights to consumers in their country of residence, those rights remain unaffected.